Privacy Policy

Last updated: April 17, 2026

1. Introduction

Caucasus Elite Estate (“Caucasus Elite Estate“, “we“, “us“, or “our“) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal data when you visit or use our website caucasusestate.ge (the “Site“), including its language versions, and when you contact us in relation to property sales, rentals, real estate inquiries, showings, meetings, or related services.

This Privacy Policy is intended to reflect the applicable personal data protection requirements of Georgia and, where relevant, good international privacy practice for users located abroad.

2. Data Controller

The data controller for the processing described in this Privacy Policy is:

Caucasus Elite Estate
3 Nino Ramishvili Street
0179 Tbilisi
Georgia
Email: contact@cel.estate
Phone: +995 555 10 87 52

3. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• the Site;
• contact and inquiry forms on the Site;
• communications by email, telephone, or messaging applications such as WhatsApp;
• requests for information about properties, visits, meetings, rentals, purchases, or related services;
• account, login, registration, scheduling, or similar user features, where such features are active on the Site;
• cookies, analytics tools, security tools, and similar technologies used on the Site.

4. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

4.1 Data You Provide Directly

When you submit a form or contact us, we may collect:

• first name and last name;
• name;
• email address;
• mobile or telephone number;
• city, state, country, address, zip/postal code, where requested through a form;
• the content of your message or inquiry;
• information about the type of property you are interested in;
• information related to scheduling a meeting, visit, or showing;
• any other information you choose to provide voluntarily.

4.2 Communications Data

If you contact us by email, telephone, WhatsApp, or through the Site, we may keep records of that correspondence, including follow-up communications.

4.3 Account and Profile Data

If account creation, login, saved searches, reviews, scheduling, or similar features are enabled on the Site, we may collect data necessary to create and administer those features, such as login credentials, account preferences, and activity linked to your profile.

4.4 Technical and Usage Data

When you browse the Site, we may automatically collect technical data such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• approximate location derived from IP;
• pages visited;
• referral source;
• dates and times of visits;
• interaction data;
• cookie identifiers and similar online identifiers.

4.5 Marketing and Analytics Data

Where enabled on the Site, we may collect data through analytics, advertising, tracking, anti-spam, mapping, security, and communication technologies, including tools such as Google Analytics, Google Tag Manager, Meta Pixel, Google Maps, reCAPTCHA, WhatsApp integrations, cookie consent tools, and related services.

5. Personal Data We Do Not Intend to Collect

We do not intentionally collect special categories of personal data through the Site for ordinary real estate inquiries, and the Site is not directed to minors.

We do not knowingly collect personal data from children. If you believe that a child has submitted personal data to us without appropriate authorization, please contact us and we will review the matter.

6. How We Use Personal Data

We may use personal data for the following purposes:

• to respond to contact requests and property inquiries;
• to communicate with prospective buyers, tenants, landlords, investors, or other interested parties;
• to identify relevant properties or opportunities;
• to arrange calls, meetings, visits, showings, or follow-up discussions;
• to provide real estate brokerage, marketing, advisory, relocation, or related services;
• to administer and secure the Site;
• to monitor and improve the performance, content, and usability of the Site;
• to prevent spam, fraud, misuse, unauthorized access, or other security issues;
• to maintain internal records and business communications;
• to comply with applicable laws, regulations, legal processes, and lawful requests from competent authorities;
• to establish, exercise, or defend legal claims;
• to send newsletters or direct marketing communications, where such activity is enabled and lawfully permitted.

7. Legal Grounds for Processing

We process personal data only where we have an appropriate legal basis, including where:

• the processing is necessary at your request before entering into a business relationship or transaction;
• the processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms;
• the processing is necessary to comply with a legal obligation;
• you have given consent, including for direct marketing where consent is required.

8. Direct Marketing and Newsletters

We may in the future offer newsletters, property alerts, market updates, or other direct marketing communications.

Where required by applicable law, we will send such communications only on the basis of your consent. You may withdraw your consent and opt out of direct marketing at any time by:

• using the unsubscribe mechanism, where available;
• contacting us at contact@cel.estate;
• replying to the relevant communication with a request to stop.

Your withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

9. Cookies and Similar Technologies

The Site may use cookies, pixels, tags, scripts, log files, and similar technologies for purposes such as:

• essential site functionality;
• language preferences and session management;
• security and anti-spam protection;
• analytics and traffic measurement;
• user experience improvement;
• marketing and advertising measurement;
• communication tools and third-party integrations.

Some cookies may be set by us and some by third-party service providers.

Where required by law, non-essential cookies and similar technologies will be used only after the relevant consent choice has been made through the Site’s cookie tools or banner. You can also manage cookies through your browser settings, although some features of the Site may not function properly if certain cookies are disabled.

10. Sources of Personal Data

We may obtain personal data:

• directly from you when you submit a form, contact us, or communicate with us;
• automatically from your device or browser when you use the Site;
• from third-party services you interact with through the Site;
• from service providers who support our website infrastructure and communications;
• from publicly available sources where lawful and relevant to a legitimate real estate inquiry or business communication.

11. Sharing and Disclosure of Personal Data

We do not sell your personal data.

We keep client and prospect data internally as a rule. However, we may disclose personal data where necessary to trusted service providers acting on our behalf and under appropriate confidentiality and processing obligations, including providers involved in:

• website hosting;
• content delivery and caching;
• website maintenance and security;
• analytics and measurement;
• anti-spam and bot protection;
• communication infrastructure;
• legal, regulatory, or compliance support.

We may also disclose personal data:

• if required by law or lawful request;
• to protect our rights, property, users, or operations;
• in connection with a business reorganization, merger, sale, or transfer of assets,